E-Commerce & ERP Integration for Distributor

The Challenge

A national distributor was running their e-commerce store on a separate platform from their warehouse and accounting systems. Orders required manual entry into the ERP, causing delays, errors, and poor customer communication.

The Solution

Novexpo built a custom middleware layer integrating the Shopify storefront with our ERP backbone. Orders flow automatically into warehouse pick-lists, inventory updates in real time, and customers receive automated shipping notifications.

Key Results

• Order-to-fulfillment time cut by 50%
• Zero manual order entry errors
• Real-time stock levels on the storefront
• Automated customer communication pipeline